I enjoy BRT because I am treated as a person, not just a driver. There is flexibility if I need to be home for an appointment, or anything I need. Anytime I have ever called into the office, I have been treated very well and with respect, no matter the situation. I also enjoy the fact that the Supervisor has been out in the field doing what I do daily and understands what is going on. The equipment is second to none - there is no "bailing wire and duct tape" repairs. When there is a problem with the equipment it is repaired correctly right away. With BRT, it is not just about how much money can be made and saved, it is about the people.